SHIPPING & DELIVERY

Do you ship internationally?

What carriers do you use?

How much is shipping?

How long does delivery take?

Can you guarantee delivery by a specific date?

Will I receive tracking information?

What if my order is delayed or lost in transit?

Do I have to pay customs or import taxes?

What if I entered the wrong shipping address?

What if my package was marked as delivered but I didn’t receive it?

ORDERS & PRODUCTION

How long does it take to make a jersey?

Can I cancel or change my order?

Can you create custom jerseys apart from your existing offerings?

Do you offer bulk orders?

Do you provide mockups for orders?

RETURNS & REFUNDS

What is your return policy?

Are personalized items returnable?

What if I receive the wrong or a faulty item?

STILL HAVE QUESTIONS?

Reach out to us anytime at support@fanaticera.com — we’re here to help!